Salon policies

Walk-ins are welcome whenever we have a chair free, but we strongly recommend booking: clients with a standing appointment are seen before those without one.

Scheduled appointments have a ten-minute grace period to cover traffic or trouble parking. If you arrive more than ten minutes late we reserve the right to shorten or decline the service, because the chair after yours belongs to someone else.

Appointments can be cancelled up to 72 hours in advance by calling the salon.

We understand that emergencies happen and that adequate notice is not always possible. If appointments are cancelled repeatedly without notice, we reserve the right to ask for a non-refundable deposit to secure the next one — or you are always welcome to walk in.

Tell us before you pay. We will adjust the work to your satisfaction or remove any enhancement that has been applied, at no cost.

Once you have left the salon we cannot issue refunds, which is exactly why we would rather you spoke up while you are still in the chair.

We accept cash, credit and debit cards.

We reserve the right to change prices at any time without notification. Current pricing lives on our Booksy page.

Gift cards must be presented at the time of service.

They cannot be redeemed for cash, and they are not refundable or replaceable if lost, stolen, destroyed, altered or used without permission.

Out of consideration for other clients, please mute your phone and keep calls to a moderate volume.

We strongly encourage a hands-free device: holding a phone against your face during a service transfers dirt and oils from your hair and skin straight onto fresh nails.

We cannot treat anyone with an open wound on the treatment area.

We will not serve anyone who is rude, mean or disrespectful to our staff or to other clients.